Facility services based in the Rhine-Main region, operating nationwide +49 (0) 6196 204 7113info@prime-facility.de

Caretaker services for residential and commercial properties

Minor defects fixed before tenants call.

Our caretaker services look after your property on a regular basis: inspections, minor repairs, checks of building services and an on-site contact. This noticeably reduces the workload for property managers and owners.

Scope of services

What we take care of for you

  • Regular site inspections

    Checks of stairwells, cellars, outdoor areas, lighting and communal areas.

  • Minor repairs

    Replacing lamps, minor repairs and rectifying simple defects.

  • Building services checks

    Visual checks, meter readings, reporting irregularities to the property manager or specialist contractors.

  • Bin and property service

    Putting out bins, keeping bin areas tidy and general property upkeep.

  • Coordination of specialist contractors

    Accompanying tradespeople and maintenance companies on behalf of the property manager.

Services in detail

A caretaker service should spot problems before they grow and deal with small jobs straight away. This requires regular inspections based on a fixed checklist and a clear agreement on what is done in-house and what is reported to specialist contractors.

Together with you, we define the tasks for each property: from inspection rounds and minor repairs to putting out the bins.

For property management companies, it is important that information arrives in full. We therefore agree in advance how defects are reported, above what scope approval from the property manager is required and which specialist contractors are responsible for the property. This way, the property manager keeps track of completed and open items, and tenants and owners alike have a clear point of contact.

Regular inspection (sample checklist)

  • Lighting in the stairwell, corridors, cellar and outside
  • Doors, locking systems and door closers for proper function
  • Escape and emergency routes clear, signage in place
  • Fire extinguishers: visual check for presence and inspection label; servicing is carried out by specialist contractors
  • Cellars and plant rooms for irregularities such as damp
  • Outdoor areas, bin areas and letterboxes
  • Meter readings as specified by the property manager

Minor repairs

  • Replacing lamps
  • Tightening or replacing screws, fittings and handles
  • Simple repairs that do not require a specialist contractor

Property service

  • Putting out bins according to the collection schedule
  • Keeping bin areas tidy
  • Accompanying tradespeople and maintenance companies on behalf of the property manager

Typical intervals and service times

Typical frequencies, which we agree with you:

  • Inspections weekly, fortnightly or monthly
  • Bin service according to the collection calendar
  • Seasonal tasks, for example before winter or after the leaf season

We agree the exact intervals with you after the site visit.

Who is it for?

Property management companies (for owners’ associations and landlords), owners of residential and commercial properties, business parks and office buildings.

Where?

Our focus is the Rhine-Main region including Frankfurt am Main (head office in Eschborn). Beyond that, we operate nationwide. For more information, see Service area.

Combine with other services

This service can be bundled with our other services into one package, with one contact and one invoice. For more information, see Facility Management.

When tenants move out or change, we clear the space and, on request, coordinate the refurbishment: Office & Space Clearance.

How we work together

  1. Enquiry

    We will get back to you within two working days.

  2. Site visit

    On site

  3. Quotation

    With service specification

  4. Start with a dedicated site manager

    Dedicated site manager

FAQ

Frequently asked questions

What do your caretaker services include?

Regular site inspections, minor repairs, building services checks, bin and property service, and coordination of specialist contractors.

Is there a dedicated contact?

Yes. A dedicated person who knows your property and its particular features.

Can caretaker services be bundled with other services?

Yes, for example with stairwell cleaning, green-area maintenance and winter services as a package per property.

Do you offer vacant property management for buildings and rental units?

Yes. As part of our vacant property management, we carry out regular inspections, air the building, take care of frost protection, empty the letterbox and report defects. On request, we add mobile patrols by our security service.

Request a quote for caretaker services

Briefly describe your property. We will then agree the scope of services and a date for a site visit with you.

We will get back to you within two working days.

Your contact: Manuel Heel, Managing Director+49 (0) 6196 204 7113info@prime-facility.de

Detailed form

Quick enquiry: Caretaker services

Please provide a phone number or email address